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How kralbet Handles Your Personal Data

At kralbet, we take the privacy of every account holder seriously — this page sets out exactly what data we collect, why we collect it, and how we…

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kralbet How kralbet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how we handle your personal data, want to request a copy of what we hold, or need to flag a concern, our privacy support team is reachable through the channels below. We aim to respond to all data-related requests within 72 hours of receipt.

Team online

Email Privacy Team

Send your data access or deletion request directly to our privacy inbox. Include your registered account email and the specific data you are enquiring about so we can process it promptly.

Live Chat Support

Our live chat agents are available around the clock and can escalate privacy queries to the dedicated data team. Start a chat session from inside your account dashboard for fastest handling.

Account Settings Portal

Many data preferences — including communication opt-outs and cookie consent choices — can be managed directly in your account settings without needing to contact support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every layer of our data handling — from the moment you enter your UPI ID to the moment a withdrawal is verified — follows documented internal procedures designed…

Data Collection Scope

We collect only what is necessary: your name, email, mobile number, payment identifiers such as your UPI handle or Paytm…

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to understand page performance.

Account Security Measures

Account access is protected by password hashing, optional two-factor authentication, and session timeout controls.

Data Retention Schedule

Active account data is retained for the life of your account.

Third-Party Data Sharing

We share data with payment processors — UPI, Paytm, PhonePe — only to complete your transactions.

Your Right to Access and Correction

You can request a full export of the data we hold on your account, ask us to correct inaccuracies, or…

Common Questions About Your Privacy at kralbet

Below are the questions we hear most often from account holders about data collection, storage and their rights under this policy. If your question is not covered here, our support team can help through live chat or email.

We collect your full name, email address, mobile number and date of birth at registration. When you make a deposit via UPI, Paytm or PhonePe, the relevant payment identifier for that transaction is also recorded in your account history.

Payment identifiers — such as your UPI VPA or Paytm-linked mobile number — are stored in encrypted form on secured servers. We do not store full bank account credentials; only the reference tokens required to reconcile transactions are retained.

Yes. Send a data access request to our privacy email or raise it through live chat. Include your registered email address. We will compile and deliver a structured copy of your account data within 72 hours of confirming your identity.

Contact us via email or live chat with a deletion request. We will remove or anonymise your personal data once your account is closed, subject to any retention periods required by applicable Indian regulations and financial record-keeping rules.

We share transaction data only with the payment processors — UPI, Paytm, PhonePe — needed to complete your deposits and withdrawals. We do not sell personal data or share it with advertisers. Processors are contractually bound to use data only for the stated purpose.

Minor details such as your contact number or email can be updated inside the account settings panel. For changes to identity documents or name, contact support through live chat or email and our team will process the correction after verifying your identity.

Reach our privacy team directly via the email address listed in the Contact section of this page. We aim to acknowledge your concern within 24 hours and provide a full response within 72 hours. Serious concerns can also be escalated to relevant data protection authorities in India.